Mercedes has issued a recall of 250,000 vehicles for faulty emergency call systems

There are recalls that only affect a tiny subset of automobiles manufactured over a narrow range of dates. In other cases, the NHTSA reports on other recalls include pages and pages of model names. Mercedes-most Benz’s recent recall obviously points toward the latter.

The emergency calling system in about 250,000 Mercedes-Benz automobiles, SUVs, and vans has been recalled due to the possibility that it could be accidentally disabled. This is a large-scale recall, in part because this technology is found on so many vehicles from the manufacturer. The following vehicles, including AMG versions, have model years ranging from 2017 to 2022 and are affected:

  • AMG GT
  • A-Class
  • C-Class
  • E-Class
  • S-Class
  • CLA-Class
  • CLS-Class
  • G-Class
  • GLA-Class
  • GLB-Class
  • GLC-Class
  • GLS-Class
  • SL-Class
  • SLC-Class
  • Metris
  • Sprinter
  • Freightliner Sprinter

There is a problem with the vehicles’ inbuilt SIM cards, which allow functions like the emergency call system to be accessed through them. Sim card software issues could delay the arrival of first responders by stopping owners from making post-collision emergency calls via their vehicle’s built-in capabilities, resulting in a potentially longer wait for medical help. According to the automaker’s study submitted to the NHTSA, if the process fails, the driver will not be given a warning.

This is a voluntarily issued recall with a simple repair. For those who can’t get over-the-air updates to fix the SIM software, Mercedes will have to send the software over to the shop. Dealers will be notified of the recall this week, and customers will begin receiving recall notices in the mail in July.

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