It appears that some T-Mobile customers are experiencing an issue with their iPhones’ eSIMs

In the afternoon yesterday, Bloomberg’s Mark Gurman tweeted about an issue affecting some T-Mobile iPhone users. Many of Apple’s core communication services, including iMessage and FaceTime, were suddenly disabled for some eSIM-activated lines.

Removing the eSIM and re-registering the account on the iPhone is one option for resolving the problem. T-Mobile stores can also activate and install a physical SIM card that can reactivate iMessage and FaceTime.

It has since been revealed that T-Mobile is working with Apple to resolve the problem. Even though this bug has been confirmed to affect iPhone customers on iOS versions 15.4, 15.5, and the current version of iOS 15.6.

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